Support

Have Questions or Need Help?

At Luna Ticketing, we take pride in offering a secure, efficient, and enjoyable ticketing platform for all your event needs. Contact us with any questions or concerns, and we’ll be delighted to assist you. Your satisfaction is our top priority, and we look forward to making your event experiences truly magical.

Our customer support team is available to assist you with any inquiries or issues you may have. We’re here to help you with ticket purchases, event information, account management, and more.

Before contacting us, please check our comprehensive FAQ section below to see if your question has already been answered. You may find useful information about account management, ticket purchasing, refunds, and more.

Common Questions & Answers

For ticket holders

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For event producers

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Still Have Questions?

Submit a Support Ticket

Our estimated response time for a support representative to reply is 24 business hours, or sooner. 

Our support team is available Monday – Friday, 9 a.m. to 5 p.m. EST

Customer Support

Support for ticket purchasers.

Client Support

Support for Luna Ticketing clients.

Submit a Customer Support Ticket

Submit a Client Support Ticket

Find your next event

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